Returns & Exchanges
At Carharrack Farm & Country Store, we want you to be completely satisfied with your purchase. If a product does not meet your expectations, you can return it to us within 28 days of receipt for a full refund or exchange.
Initiate Your Return
Contact our customer service team via email or phone with your order number and reason for return to receive a Return Authorization code.
Prepare the Package
Ensure the items are in their original, unused condition with all tags attached, and securely pack them to prevent damage during transit.
Ship to Store
Send your parcel back to our Carharrack location using a tracked shipping service; please note that customers are responsible for return postage costs unless the item is faulty.
Quality Check and Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing